Privacy Policy

Travel with Jayashree (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through our website and office, how we use it, and the choices you have. It is written in line with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.

1. Information we collect

• Details you give us — your name, mobile number, email address, destination, travel dates, number of travellers, budget, and any message you share through our enquiry, custom-tour, group-tour, visa/passport and contact forms, or by phone, WhatsApp and email.
• Booking and documentation details — when you book or request visa/passport help, we may collect identity and travel documents (such as passport copies, photographs and financial statements) that are required by hotels, airlines, embassies or government authorities.
• Technical information — basic data such as IP address, browser type and pages visited, used to keep the website secure and working well. We use a session cookie for security (to protect forms against misuse) and your browser’s local storage to remember, for example, that you have closed our enquiry pop-up.

2. How we use your information

• To respond to your enquiries and prepare itineraries and quotations.
• To make bookings with hotels, transport providers, airlines and other suppliers on your behalf.
• To prepare and submit visa and passport applications you ask us to assist with.
• To send you trip updates, and — only if you subscribe — newsletters and offers. You can unsubscribe at any time.
• To comply with legal obligations and to prevent fraud or misuse of our website.

3. Sharing your information

We do not sell your personal data. We share it only with service providers needed to deliver your trip or service (such as hotels, airlines, transport operators, insurers, visa application centres and embassies), with technology providers who host our website and systems under confidentiality obligations, or where required by law.

4. Data security and retention

We use reasonable technical and organisational measures to protect your information, including restricted access to our systems. We keep personal data only as long as needed for the purposes above, or as required by law (for example, for accounting and tax records), after which it is deleted or anonymised.

5. Your rights

You may ask to access, correct or delete the personal data we hold about you, or withdraw consent for marketing messages, by contacting us using the details below. We will respond within a reasonable time.

6. Third-party links

Our website may link to third-party sites such as Google Maps, YouTube, WhatsApp and social networks. Their own privacy policies apply when you use them.

7. Children

Our services are intended for adults. Details of minors travelling with their families are collected only from a parent or guardian.

8. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last revised.

9. Contact us

For privacy questions or requests, contact our grievance officer at info@travelwithjayashree.com, call +91 98765 43210, or write to us at Shop No. 12, Sunshine Plaza, FC Road, Shivajinagar, Pune - 411004, Maharashtra.